Guarantee

All of us at Johnsons Seeds genuinely care for our customers and insist that the quality of all our plants and level of customer service are of the highest standards - we want you to enjoy shopping with us. However, we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, please let us know within 7 days and we will gladly send you a replacement (where possible) or refund the purchase price in full. We will just ask you to provide feedback – this is so valuable to us so we can improve the service we provide.

We regret that we cannot replace or refund products affected by adverse weather conditions, pests or diseases.

Prices & Special Offers

We reserve the right to amend prices or offers according to circumstances at any time. VAT is included where applicable. Free seed offer limited to one per household and are subject to availability. Free seed label quantities are supplied at our discretion. We regret that we cannot resupply free seeds or labels if they are missing from your order. Money off and discount vouchers are strictly limited to one per household, we reserve the right to cancel and refund any order, even if accepted and processed, if we subsequently discover that a discount or special offer has been misused.

Where a discount has been auto applied or quoted within the basket or checkout, this is one code per order, the discounts cannot be stacked or used in conjunction with any other offer. 

Despatch Dates

Despatch dates are given as a guide only and represent the beginning of the despatch period. Some seasonal items can be despatched across several weeks and we always despatch oldest orders first, once items are in stock. Factors outside of our control, such as weather conditions or light levels, may affect live product growth rates and may cause delivery dates to vary.

UK postage

P&P is applied relating to the type of product that you order. This will be detailed on your order before it goes through to order processing.

Call charges

0300 numbers:- Many organisations use 03 numbers as an alternative to 08 numbers. Calls cost the same as calling 01 and 02 numbers and can count towards inclusive allowances on landlines and on mobiles.

0845 numbers:- These service numbers are used by organisations for sales or enquiry lines. Please contact your phone provider for confirmation of call charges and allowances within your agreement. For further information please click here for the Ofcom website.

International Orders

We cannot send items such as plants, potatoes, fruit, onions, sundries or other items out of the United Kingdom. There are NO exceptions to this policy due to restrictions imposed by agricultural bureaux.

Disclaimer

The contents of this site are for general information and not to provide advice. While we take reasonable care to ensure that the contents of the site are accurate and up to date we do not accept any liability for any information which may not be accurate. Products are intended for home gardeners and not for commercial production. We also reserve the right to change data, references and product specifications at any time.

Pictures and descriptions are for your guidance and are given in good faith but we accept no liability for any error beyond replacing or refunding to the value of the defective goods.

The pricing and availability information is subject to change without notice.

Copyright

This website and its content is copyright of Johnsons Seeds - © Johnsons Seeds 2012 - 2025. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

* you may print or download to a local hard disk extracts for your personal and non-commercial use only
* you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Waste Electrical & Electronic Equipment (WEEE) Directive

The EU has introduced legislation relating to recycling "Waste Electrical and Electronic Equipment" ("WEEE"). Currently, most WEEE is disposed of with general domestic waste and is land filled. Separate collection allows WEEE to be recycled; this saves energy and resources and avoids hazardous materials from WEEE going to landfill. On new items of electronic equipment which you buy you will see the symbol:

This symbol means that you should not dispose of this product in your dustbin with your mixed domestic waste. You should dispose of this product separately.

Under these regulations we are obliged to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us. Such items can be returned to us (carriage paid by the customer) at our normal address, within 28 days of purchasing the new item. Please mark these items "WEEE return". We will then ensure proper environmental disposal. In helping to separately collect WEEE you will ensure that recycling, as required by the WEEE Directive, takes place and the amount of WEEE being land filled is reduced thereby helping to improve the environment.

Blossom Club Terms & Conditions
Membership
Membership of the Blossom Club is free and available to UK residents aged 18 or over.
To join, simply create or sign in to your online account and enrol in the Blossom Club. Membership is limited to one account per customer.
Earning Points
Blossom Club members earn Points through eligible purchases and activities, including:
• 1 Point for every £1 spent
• Joining the Blossom Club
• Leaving product reviews
• Adding photos to reviews
• Following us on Instagram
• Subscribing to our newsletter
• Birthday rewards
• Other promotional activities where applicable
• Points are awarded on eligible purchases and qualifying activities only.

Redeeming Points
Points can be redeemed once you have reached the minimum redemption threshold.
Available rewards are:
100 Points = £5 off (no minimum spend)
200 Points = £10 off (minimum spend £20)
400 Points = £20 off (minimum spend £25)

Reward vouchers:
• can only be redeemed against future purchases
• are subject to any applicable minimum spend shown at the time of redemption
• may be used on sale items unless otherwise stated
• cannot be used towards gift vouchers
• cannot be used towards delivery charges
• cannot be exchanged for cash
• cannot be transferred to another person
Points Expiry
Points expire after 12 months of account inactivity.
Returns
If you return an order, any Points earned from that purchase will be removed from your Blossom Club balance. Where a reward voucher has been redeemed, this will be managed in accordance with our Returns Policy.
Birthday Reward
Members receive 50 bonus Points during their birthday period, subject to programme eligibility.

Leaving the Programme

You may leave the Blossom Club at any time by contacting Customer Services.

If you choose to leave the programme:

• any unused Points and reward vouchers may be forfeited;
• membership benefits will cease from the date your request is processed; and
• if you wish to join again in the future, a new membership may be created in accordance with the programme terms in force at that time.

If you have exercised your right to erasure under applicable data protection legislation, your loyalty account and associated Points may not be recoverable.

General
• Points have no cash value and cannot be transferred.
• Each Point has a cash equivalent value of £0.001 and Points cannot be exchanged for cash or any cash alternative.
• We reserve the right to amend, suspend or withdraw the Blossom Club programme at any time.
• Fraudulent activity or misuse of the programme may result in membership being suspended or terminated.
• These Terms & Conditions operate alongside our Website Terms & Conditions and Privacy Policy.
Customer Services
Email: cs@johnsons-seeds.com
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Blossom Club Refer a Friend Terms & Conditions
Eligibility
The Blossom Club Refer a Friend programme is available to registered Blossom Club members.
To qualify:
• The referred customer must be a new customer.
• The referral applies to the friend's first purchase only.
• The referred customer must spend at least £30 in a single order.
• The referred customer must not already have a Blossom Club account.
Referral Rewards
Once the referred customer completes their first qualifying purchase:
Friend Reward
• £5 off their first qualifying order.
Referrer Reward
• £10 reward voucher.
Referral rewards are issued once the qualifying purchase has been successfully completed.
Minimum Spend £30
Redeeming Referral Rewards
Referral reward vouchers:
• are valid for 12 months from the date of issue
• can only be redeemed against a future purchase
• cannot be redeemed on the order that generated the reward
• cannot be exchanged for cash
• cannot be transferred
• cannot be redeemed against gift vouchers or delivery charges
Fraud Prevention
To protect the integrity of the programme, we use automated fraud prevention measures, including:
• New customer verification
• First purchase validation
• Prevention of self-referrals
• Email verification
• Billing and shipping address checks
• Blocked domain monitoring
We reserve the right to withhold or cancel referral rewards where fraudulent or suspicious activity is identified.
Programme Changes
We may amend, suspend or withdraw the Refer a Friend programme at any time, including changes to qualifying spend, reward values or eligibility criteria.
Participation in the programme constitutes acceptance of these Terms & Conditions.
These Terms & Conditions operate alongside our Blossom Club Terms & Conditions, Website Terms & Conditions and Privacy Policy.
Customer Services
Email: cs@johnsons-seeds.com
Note: These Terms & Conditions explain how the Grow Club loyalty programme works, including how to earn and redeem Points, how referrals are rewarded, and the rules that apply to participation. By joining the programme, you agree to these Terms & Conditions.